.sn-support{display:none}.sn-desktop-agent{position:fixed;right:24px;bottom:24px;z-index:101;display:flex;align-items:center;gap:.45rem;padding:.45rem .7rem .45rem .45rem;border:2px solid var(--sn-gold);border-radius:999px;background:var(--sn-ivory);color:var(--sn-black);box-shadow:0 10px 25px rgba(30,20,10,.2);font:800 .75rem inherit;cursor:pointer}.sn-desktop-agent img{width:42px;height:42px;border-radius:50%;object-fit:cover}.sn-desktop-agent i{position:absolute;left:34px;bottom:8px;width:10px;height:10px;border:2px solid #fff;border-radius:50%;background:#39b86b}.sn-desktop-agent.is-active{border-color:var(--sn-red)}
.sn-agent-greeting{display:none}
@media(min-width:768px){.sn-support.is-open{display:block;position:fixed;inset:0;z-index:200}.sn-support-overlay{position:absolute;inset:0;background:rgba(17,17,17,.2)}.sn-support-panel{position:absolute;right:24px;bottom:24px;width:min(390px,calc(100vw - 48px));max-height:620px;display:flex;flex-direction:column;overflow:hidden;background:var(--sn-ivory);border:1px solid var(--sn-gold-deep);border-radius:24px;box-shadow:0 18px 50px rgba(0,0,0,.28);animation:sn-support-up .22s ease-out}.sn-support-handle{display:none}.sn-support-header{display:flex;align-items:center;gap:.7rem;padding:.85rem 1rem;border-bottom:1px solid var(--sn-line);background:#fff}.sn-support-agent{position:relative;flex:0 0 42px;width:42px;height:42px}.sn-support-agent img{width:100%;height:100%;border:2px solid var(--sn-gold);border-radius:50%;object-fit:cover}.sn-support-agent i{position:absolute;right:0;bottom:0;width:10px;height:10px;border:2px solid #fff;border-radius:50%;background:#39b86b}.sn-support-header strong,.sn-support-header small{display:block}.sn-support-header strong{font:700 1rem Georgia,"Times New Roman",serif}.sn-support-header small{font-size:.7rem;color:var(--sn-muted)}.sn-support-header em{margin-left:.3rem;color:#279252;font-style:normal;font-weight:700}.sn-support-close{margin-left:auto;width:40px;height:40px;border:0;border-radius:50%;background:transparent;color:var(--sn-black);font-size:1.7rem;cursor:pointer}.sn-support-messages{flex:1;min-height:100px;overflow-y:auto;padding:1rem}.sn-support-bubble{max-width:88%;margin:0 0 .7rem;padding:.7rem .85rem;border-radius:15px;font-size:.84rem;line-height:1.45}.sn-support-agent-bubble{margin-right:auto;background:#fff;border:1px solid var(--sn-line);border-top-left-radius:5px}.sn-support-user-bubble{margin-left:auto;background:#f9df76;border:1px solid #e8bc35;border-top-right-radius:5px}.sn-support-actions{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:.55rem;padding:.75rem 1rem;border-top:1px solid var(--sn-line);background:#fff}.sn-support-action{min-height:44px;padding:.55rem .45rem;border:1px solid #dbc99d;border-radius:12px;background:#fff9ee;color:var(--sn-black);font:700 .75rem/1.2 inherit;cursor:pointer}.sn-support-action:hover,.sn-support-action:focus-visible{border-color:var(--sn-gold-deep);background:#f9df76;outline:2px solid rgba(232,169,0,.35);outline-offset:1px}}
@media(max-width:767px){
body.sn-support-open{overflow:hidden}.sn-support.is-open{display:block;position:fixed;inset:0;z-index:200}.sn-support-overlay{position:absolute;inset:0;background:rgba(17,17,17,.34)}.sn-support-panel{position:absolute;left:10px;right:10px;bottom:10px;max-height:78vh;display:flex;flex-direction:column;overflow:hidden;background:var(--sn-ivory);border:1px solid var(--sn-gold-deep);border-radius:24px;box-shadow:0 18px 50px rgba(0,0,0,.28);animation:sn-support-up .22s ease-out}.sn-support-handle{width:42px;height:4px;margin:9px auto 2px;border-radius:99px;background:#d4c4ad}.sn-support-header{display:flex;align-items:center;gap:.7rem;padding:.75rem 1rem;border-bottom:1px solid var(--sn-line);background:#fff}.sn-support-agent{position:relative;flex:0 0 42px;width:42px;height:42px}.sn-support-agent img{width:100%;height:100%;border:2px solid var(--sn-gold);border-radius:50%;object-fit:cover}.sn-support-agent i{position:absolute;right:0;bottom:0;width:10px;height:10px;border:2px solid #fff;border-radius:50%;background:#39b86b}.sn-support-header strong,.sn-support-header small{display:block}.sn-support-header strong{font:700 1rem Georgia,"Times New Roman",serif}.sn-support-header small{font-size:.7rem;color:var(--sn-muted)}.sn-support-header em{margin-left:.3rem;color:#279252;font-style:normal;font-weight:700}.sn-support-close{margin-left:auto;width:40px;height:40px;border:0;border-radius:50%;background:transparent;color:var(--sn-black);font-size:1.7rem;cursor:pointer}.sn-support-messages{flex:1;min-height:100px;overflow-y:auto;padding:1rem}.sn-support-bubble{max-width:88%;margin:0 0 .7rem;padding:.7rem .85rem;border-radius:15px;font-size:.84rem;line-height:1.45}.sn-support-agent-bubble{margin-right:auto;background:#fff;border:1px solid var(--sn-line);border-top-left-radius:5px}.sn-support-user-bubble{margin-left:auto;background:#f9df76;border:1px solid #e8bc35;border-top-right-radius:5px}.sn-support-actions{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:.55rem;padding:.75rem 1rem calc(.8rem + env(safe-area-inset-bottom));border-top:1px solid var(--sn-line);background:#fff}.sn-support-action{min-height:44px;padding:.55rem .45rem;border:1px solid #dbc99d;border-radius:12px;background:#fff9ee;color:var(--sn-black);font:700 .75rem/1.2 inherit;cursor:pointer}.sn-support-action:hover,.sn-support-action:focus-visible{border-color:var(--sn-gold-deep);background:#f9df76;outline:2px solid rgba(232,169,0,.35);outline-offset:1px}.sn-mobile-agent.is-active{color:var(--sn-gold-deep)}@keyframes sn-support-up{from{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}
}
@media(max-width:340px){.sn-support-panel{left:6px;right:6px}.sn-support-actions{gap:.4rem;padding-left:.65rem;padding-right:.65rem}.sn-support-action{font-size:.69rem}}